Case Study – Automation in Attorney Firm

Our new case study featuring an ROI study on integration and automation with NetDirector + CaseMax in a default servicing attorney firm is now available.

You can find the case study here:

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New Transaction Type: Invoice Status Request/Response

Transaction Spotlight: Fees and Costs Request

Additional Events for a Variety of Servicers

Update – Ocwen/Equator Transition

We have additional updates regarding the Ocwen/Equator transition, as the transition from Ocwen to Equator continues to move forward.

The process of creating the data integration is well underway with NetDirector and Equator. Currently, we are providing the integration with foreclosure files only.

Due to the upcoming and current changes, this integration piece should replace the previous Intelligent Data Agents (IDA) method used for the cut over. If your firm is still using the IDA method, contact your integration analyst about how to transition to the new integration.

Available integrations and specific updates include:

  • Bankruptcy Referrals (IDA Process)
    • Bankruptcy Orders, Motion for Relief, Proof of Claim, Notice of Payment Claim, Notice of Final Cure, Reorganization Plan, Supplmemental Proof of Claim
  • Foreclosure Referrals (Data Integration)
    • Finalizing the implementation process
  • Standard Events/Deliverables (Data Integration)
    • Will be for Foreclosure Orders only
    • These events will require documents to be uploaded as part of deliverable
  • Document Uploads (IDA Process, planning to move to data integration)
    • Done through Equator (formerly ResWare®)
  • Invoice Import (IDA Process)
    • Still done through REALRemit®

If you have any questions about the transition, please contact your integration analyst.

NetDirector makes Inc. 5000 for 6th Consecutive Year

TAMPA, Fla., Aug. 23, 2016 /PRNewswire/ — NetDirector, a leading cloud-based integration and data exchange provider, has been named as a member of the prestigious Inc. 5000 list for the 6th consecutive year, a recipient of the GrowFL “Companies to Watch” award, and a member of the Gulf Coast 500 by Business Observer FL.

Companies like NetDirector that are included on the Inc. 5000 list are among the top companies in the nation, having demonstrated the highest growth in revenue over the last three years. The companies with the highest percentage growth and who meet the other qualifications are then published by Inc. as the Inc. 5000. It is an honor for NetDirector to be included in this list for the 6th consecutive year. With only 4.6 percent of the companies on this year’s list making it on for six consecutive years, it is a very rare accomplishment. NetDirector intends to continue the trend in the coming years with their expansion of integration offerings in the healthcare market.

Florida Companies to WatchSM chooses the 50 companies statewide that are expected to see significant growth over the next several years. NetDirector was among more than 500 nominees for Florida Companies to WatchSM, which is a statewide program managed by economic development group GrowFL, in association with the Edward Lowe Foundation. This is the first year NetDirector has been named as one of the Florida Companies to WatchSM.

The Gulf Coast 500, published by Business Observer FL, is awarded to the Top 500 ranked companies in nine counties along the gulf coast, as decided by total revenue. NetDirector earned a spot in the Gulf Coast 500 for the fourth consecutive year thanks to their steadily increasing client base and revenue.

By linking disparate systems with “plug-and-play” style connectivity, NetDirector eases the operations of companies in the mortgage banking and healthcare industries by allowing data to flow seamlessly from one party to another. Maintaining security and data integrity has been another key focus of NetDirector from the beginning. GrowFL, Business Observer FL, and Inc. recognize the importance of these key factors in today’s evolving mortgage and healthcare technology environments.

“To be included on these lists and receive these awards really tells us that we’re doing things right,” said NetDirector CEO Harry Beisswenger. “NetDirector is committed to the success of a variety of organizations in healthcare and mortgage banking, and we know the secret to that lies with seamless integration workflow.  We owe all of our achievements to the NetDirector team, our customers, and our strategic partners/vendors.”

For more information on connecting to NetDirector’s ecosystem contact us at 813-749-7131 or info@netdirector.biz to explore how NetDirector fits in your organization.

New Transactions – Referral Request, Document Request, Reflag Referral Request

We’re excited to be offering three new transactions to our clients that will increase automation of your business processes.

The first is a referral request enhancement. The Referral Request is a request/response transaction for Black Knight only. This enhancement provides firms with the ability to get completed step/form information from a referral. This request can additionally be triggered based on the receipt of sub process referrals that are launched from the completion of a DDF or from a step present in the workload. (additional fee request process).

Benefits of the Referral Request include the retrieval of data filled in by servicers in DDF through an automated process, and getting completed step dates of old referrals and transfer files.

The second new transaction is the Document Request. This is available for Black Knight V2 currently, with Black Knight V3 available in December of 2016. The request contains the RID of the referral package your firm would want to receive.

This transaction alleviates the auto-completion of milestone events from downloading documents, and would still allow firms to select which document types they want to receive, and when they receive them. The cost for the Document Request is one base transaction, and returned documents are charged as normal documents.

The third transaction being added is a Reflag Referral Request. This transaction provides the ability to receive referrals through the existing referral intake process. This transaction is based on the RID for BKFS, or the loan number and case type for Vendorscape. The process consists of the request but also includes an asynchronous response to ensure your firm knows that the referral has been properly reflagged.

Benefits of the Reflag Referral Request include the ability for firms to import transfer files or referrals with changed information or additional information. The cost for Reflag Referrals is one base transaction.

We are currently seeking beta testers for the Doc Request and Reflag Referral transaction types – please contact your integration analyst if interested, or email ndsupport@netdirector.biz.

Update – Ocwen/Equator Transition

We have more new updates regarding the Ocwen/Equator transition.

The process of creating the data integration is well underway with NetDirector and Equator. Currently, we are providing the integration with foreclosure files only.

Due to the upcoming and current changes, this integration piece should replace the previous Intelligent Data Agents (IDA) method used for the cut over. If your firm is still using the IDA method, contact your integration analyst about how to transition to the new integration.

Available integrations and specific updates include:

  • Bankruptcy Referrals (IDA Process)
    • Bankruptcy Orders, Motion for Relief, Proof of Claim, Notice of Payment Claim, Notice of Final Cure, Reorganization Plan, Supplmemental Proof of Claim
  • Foreclosure Referrals (Data Integration)
    • Beginning the implementation process
  • Standard Events/Deliverables (Data Integration)
    • Will be for Foreclosure Orders only
    • These events will require documents to be uploaded as part of deliverable
  • Document Uploads (IDA Process)
    • Still done through ResWare™
  • Invoice Import (IDA Process)
    • Still done through REALRemit®

If you have any questions about the transition, please contact your integration analyst.

New Feature – Name Permutation

One of the most highly demanded search features for the NetDirector Military Search service is a Name Permutation Search, which will allow searches to include variations in the format of given name elements.

The name permutations will be driven by rules based on data that is passed during the request. For example: if a First/Middle/Last is provided, a specific set of permutations will also be searched with this feature. If First/Middle/Last-Last is provided, that will generate a different set of permutations, and so on.

Search options are based on the servicer requirements for which the search is being performed.

Benefits of the search include a more thorough and compliant way to identify individuals that qualify for the SCRA while performing foreclosure processes.

Interview: NetDirector CEO Harry Beisswenger on JobTalk.

Harry_03272015-1024x1024This is an excerpt from a recent interview of our CEO, Harry Beisswenger, on JobTalk with Dean Logan. This is the first part of a multi-part series about the history of NetDirector, our staff, our mission, and our future. Enjoy!

Dean: Before I introduce my guest I want you to visit his website while listening to the program. If you care to do that you can visit Netdirector.biz and you can also follow us live as we can be seen on periscope you can view the screen by going to twitter.com.

I’m very happy to welcome my guest today, Harry Beisswenger, the CEO of NetDirector, an award winning company located in Tampa Bay. Welcome to Job Talk, Harry.

Harry: Thanks, Dean. It’s great to be back with you.

Dean: Yeah, the second time you’ve been here. It’s been over a year; I’m really happy to have you back. Different office, it’s a great location, I’m awfully glad that you’re here. So, I’m very anxious, there’s been a lot that’s happened since we last spoke, and I’m very anxious to get to all of that. First, let’s give everyone a little history on yourself, up until the time you took over as CEO at NetDirector. Where are you from?

Harry: Well Dean, originally I’m from the Philadelphia area, so I grew up there and started migrating south in probably my late 20s. I moved to Atlanta and spent about 12 years there, I really love that town, and then had an opportunity to move to Tampa. I really like being by the water, and the city really appealed to me, so I moved to Tampa in 99. So I’ve been here about 16 years.

Dean: What kind of work did you do before you become the CEO of NetDirector?

Harry: Well Dean, I’ve always been in the software business; actually my father founded a company back in the 70s, in the early days of technology. It was a software program for law firms and I learned a lot from him from the entrepreneurial side and had an opportunity to move to Tampa and really wanted to get into technology as far as running a company and being part of a startup. But as far as my experience, it was really around working at various software companies and various industries. I was in legal, I was in financial, I was in commercial business software, and each one really gave me the experience in technology to start to develop a startup business and bring it to market.

Dean: That sounds great. And what kind of roles did you have in those other companies that prepared you for a CEO position?

Harry: Mainly, well, I started out in the trenches and really implementing as a project manager. Implementing software, customer service, working with clients to maximize or optimize the use of various software programs. Most of those were enterprise systems, for instance, one of the early companies I worked for sold core systems to credit unions so it was all about managing loans, savings accounts, all of those things that were tracked inside of those systems. Then I moved on to systems that managed professional service automation and sales force automation in the early days. You’ve heard the term CRM so I was involved in the early days of CRM software, customer relationship management. To manage customer information, sales, support, all those types of processes.

Dean: That’s great and so you came here about 16 years ago; did you come here for Netdirector?

Harry: No, at the time, I was with another company, it was a technology company called Power Serve and I was in sales for them and they wanted me to move into product management. It was the first time I really got into managing all different types of software products. They moved me down here and then I moved with a couple other companies, and then the opportunity with Netdirector came up about 10 years ago.

Dean:  How long has NetDirector been in business?

Harry: It was formed in 2003, actually started producing revenue in 2005, so we had our 10th year anniversary and we’ve become a very sustainable and profitable company.

Dean: Well that’s great. So let’s talk about Netdirector and what you do over there. It’s a leading provider of cloud-based data and document exchange solutions. Can you explain exactly what that means?

Harry: Yes, we are kind of behind the scenes; we’re up in the cloud so it’s very complex technology behind the scenes, but to break it down into simplistic terms, we’re moving various chunks of data and various documents through the cloud, between various companies, or trading partners. So what we’re reducing is full-time employees or extra staff that are keying in data manually or handling documents manually, and either importing those into their system or moving documents to some of their other clients or vendors. We automate that whole process, so it provides a significant return on investment for our investors.

Dean: That’s great. So the areas that you specialize in are mortgage banking, technology, and healthcare?

Harry: Yes, our initial industry or ecosystem was mortgage banking, default servicing sector, so when a loan goes into foreclosure or bankruptcy, those servicers then hire an attorney to manage that foreclosure through to a sale of property or closure of the file. That was our core business we were really helping out with, but the main beneficiary of the foreclosure was the attorney. Then we eventually brought on the mortgage servicer, because there’s a lot of data that goes back and forth in reporting and the servicer gets that data much more timely, and it’s much more accurate if it’s an automated process. The attorneys see major benefits because they are saving, again, resources and not having to double key information into their core systems, which are case management systems. So I’ll give you an example: a mortgage servicer assigns a foreclosure file to an attorney, normally the attorney would go to the servicer’s system, pull up that foreclosure information and then somebody would have to key it into their case management system. That is very error prone, and it takes somebody 15 to 20 minutes per file to key that data in. So you multiply that out by hundreds of files, and some firms do thousands of files, per month, and you see a significant return on investment.

Dean: Exactly.  So that’s good; do you do this across the country?

Harry: Yes, we are domestic, we are about in every state.

Dean: Really and only 10 years. That’s pretty good, Harry.

Harry: Yes, it’s been a quick ramp up.