Case Study and ROI on NetDirector automation and integration at American Health Imaging

Around 2014, Dan Balentine took over as the Chief Operating Officer of American Health Imaging. Balentine made it a major priority to increase efficiency and identify where the major bottlenecks in the business processes were occurring.

After two years in the position, it became increasingly obvious that utilizing human labor to do benefit verification was inherently time-consuming and prone to human error. Due to the complexity of the many different insurance plan offerings, it was possible for two different employees to follow the same benefit verification process and it result in two different amounts that the patient should owe.

Find out more about how American Health Imaging used cloud-based integration and automation to solve their problem by clicking here or on the image below.