Security

Protecting your Data

Security

Protecting your Data

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PHYSICAL SECURITY

We’re data exchange providers to the mortgage, healthcare, collection industries as well as other services providers who want their data stored in a secure environment. That’s why NetDirector uses Flexential to host our servers. If you’re interested to know just how extreme their physical security is, read on…

  • TCard/Pin Access – Proximity card and PIN access to enter the building.
  • Card/Biometric Access – Proximity card access with biometric fingerprint scans to enter the data center.
  • Secured Server – Physically secured servers and devices within locked (unique combination) cabinets.
  • Surveillance – Video surveillance throughout the facility, monitored 24X7X365.
  • Detection Devices -Vibration and motion detection devices are located throughout the data center.

DATA SECURITY

NetDirector offers consistent, built-in security infrastructure and best practice controls for every data transaction processed. NetDirector integrates a combination of security protocols, mechanisms, and environmental standards, which allow you to process and transfer data in accordance with standards above typical “online banking.” The following security measures are in place to help protect the data of our customers:

  • Encrypted Connections – Digitally signed certificates are used to secure servers, protect data encryption, and process user authentication.
  • Unique Logins – All clients are supplied with unique usernames and passwords.
  • Intrusion Detection – Rule-based, authentication level controls are employed to alert necessary personnel and prevent account activity after detecting attempted account intrusion.
  • IP Verification – IP verification capabilities to deny all except that which is explicitly allowed.
  • SOC 2 Compliant Completed Audit for Security, Availability, and Confidentiality
  • HIPAA Compliant Completed Audit for Security, Availability, and Confidentiality
  • Best Practices – Our knowledgeable team provides professional services, support, and implementations exceeding industry standards for security regulations.
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DATA CENTER CONTROLS

We’re also proud to have complete redundancy across both of our data centers, allowing us to provide 100% planned uptime to all of our clients.  Listed below are the procedures in effect at all times.

  • Uninterruptible Power – The data center employs both battery backup units and a generator to seamlessly provide immediate backup power without interruption.
  • Redundant HVAC – Redundant best-in-class environmental units to regulate and monitor temperature and humidity.
  • Redundant Network Infrastructure – Rule-based, authentication level controls employed to alert necessary personnel and prevent an activity after detecting attempted account intrusion.
  • Fire Suppression – Dry-fire suppression systems are capable of being deployed manually, or by a sequence of three failures within the data center.
  • Failover Strategy – Security, connectivity, power, environmental controls, and data are all fully redundant to limit possible downtime.

PHYSICAL SECURITY

We’re data exchange providers to the mortgage, healthcare, collection industries as well as other services providers who want their data stored in a secure environment. That’s why NetDirector uses Flexential to host our servers. If you’re interested to know just how extreme their physical security is, read on…

  • TCard/Pin Access – Proximity card and PIN access to enter the building.
  • Card/Biometric Access – Proximity card access with biometric fingerprint scans to enter the data center.
  • Secured Server – Physically secured servers and devices within locked (unique combination) cabinets.
  • Surveillance – Video surveillance throughout the facility, monitored 24X7X365.
  • Detection Devices -Vibration and motion detection devices located throughout the data center.

DATA SECURITY

NetDirector offers consistent, built-in security infrastructure and best practice controls to every data transaction processed. NetDirector integrates a combination of security protocols, mechanisms, and environmental standards, which allow you to process and transfer data in accordance with standards above typical “online-banking.” The following security measures are in place to help protect the data of our customers:

  • 256-Bit SSL/TLS Communication – Digitally signed certificates are used to secure servers, protect data encryption and process user authentication.
  • Unique Logins – All clients are supplied with unique usernames and passwords.
  • Intrusion Detection – Rule-based, authentication level controls employed to alert necessary personnel and prevent account activity after detecting attempted account intrusion.
  • IP Verification – IP verification capabilities to deny all except that which is explicitly allowed.
  • SOC 2 Compliant Completed Audit for Security, Availability and Confidentiality
  • HIPAA Compliant Completed Audit for Security, Availability and Confidentiality
  • Best Practices – Our knowledgeable team provides professional services, support and implementations exceeding industry standards for security regulations.

DATA CENTER CONTROLS

We’re also proud to have complete redundancy across both of our data centers, allowing us to provide 100% planned up-time to all of our clients.  Listed below are the procedures in effect at all times.

  • Uninterruptible Power – The data center employs both battery backup units and a generator to seamlessly provide immediate backup power without interruption.
  • Redundant HVAC – Redundant best-in-class environmental units to regulate and monitor temperature and humidity.
  • Redundant Network Infrastructure – Rule-based, authentication level controls employed to alert necessary personnel and prevent activity after detecting attempted account intrusion.
  • Fire Suppression – I Dry-fire suppression systems capable of being deployed manually, or by a sequence of three failures within the data center.
  • Data Center Redundancy – Redundancy through multiple data centers in the Tampa Bay area.
  • Seamless Failover – Security, connectivity, power, environmental controls, and data are all fully redundant to limit possible down time.

As part of our continued commitment to security and ethical business operations, we welcome inquiries and feedback as part of the process. Please submit any security or ethics violation concerns directly to us by filling out this form. We will review ASAP. You will remain anonymous.

    Client Testimonials

    The most important part of NetDirector is our clients – see what they had to say about their relationship with their analyst, the level of service provided, and the time and money they saved by utilizing NetDirector.

    • Reduce Errors and Manual Data Entry

      Manual web search and entry is prone to errors that can become major hurdles later in the process.

    • Cloud-based Subscription Pricing

      NetExtract utilizes the same subscription pricing model as our standard data integration, where you pay a monthly fee based on the number of extractions.

    • Increase Resource Capacity

      Expand your firm and the number of files that can be managed at once by reducing the labor required to keep each individual file up-to-date.

    • Improve Servicer Scorecard

      Keep servicers happy by improving timelines and compliance with automated searches.

    Ready to automate and integrate your data in the cloud?

    Contact Us Today