Healthcare Technology that Providers Can’t Live Without

Healthcare Technology and ConnectivityA futuristic view of healthcare encourages creative approaches to distributing care while cutting costs. One might imagine, for example, “bedless” hospitals or virtual care centers, according to PwC’s Health Research Institute.

But, here and now, provider organizations have more basic technological needs in pursuit of better care for their patients. Let’s take a look at several zones of emerging activity aimed squarely at making a near-term impact.

Big data/analytics

Data analytics emerged as the hottest healthcare IT topic among HIMSS16 conference attendees surveyed by Stoltenberg Consulting in early March. Nearly one-third of respondents said correlating data from diverse and dissimilar sources is their most daunting challenge. Thirty-seven (37) percent of attendees reported having data analytics programs “well underway,” but acknowledged a lack of resources to complete requested initiatives. Similarly, 36 percent said they need assistance to further develop early-stage analytics projects.

Hospitals and Health Networks reports that predictive analytics systems are being used to identify patients at high risk for hospital readmission; shorten hospital stays after specific operations, such as joint replacement; and schedule staffing resources while keeping overtime to a minimum.

Care coordination

Nearly 86 percent of healthcare executives surveyed last month by consulting firm Digital Collaboration Services (DCS) said coordinated care improvement efforts are important to their organization’s 2016 goals. Projects planned for this year include: improving transitions of care with patients and their families; reducing hospital readmission rates; improving patient experience measures; enhancing transitions of care between facilities; coordinating care across post-acute facilities; implementing chronic care management strategies; and refining medication adherence initiatives.

Most surveyed executives, about 55 percent, roll out care coordination improvement projects with existing resources, and another 27 percent spread budget allocations across multiple departments for such projects. However, only about 13 percent have a dedicated budget for care coordination activities, according to DCS.

A new report issued in late April by the Workgroup for Electronic Data Interchange and the Louis W. Sullivan Institute for Healthcare Innovation acknowledged that addressing gaps in care is a “critical issue for stakeholders” and will become increasingly important as value-based care efforts mature. Still needed are standardized quality measures and methodologies for actionable information exchange among providers, payers and patients, the report said.

Application programming interfaces (APIs)

“This year has seen a surge of enthusiasm and support for APIs specifically around facilitating access to EMR systems,” according to Chris Bradley, CEO and co-founder of technology developer Mana Health.

Bradley predicts APIs becoming more readily available to help access and handle data previously isolated in EMRs. He expects “a surge in the number, scope and ambition of healthcare applications, and with it, hopefully, an equally drastic improvement in quality of care.”

The HL7 data exchange standard known as FHIR holds promise as one means of using APIs to make clinical workflows more intuitive and actionable for providers while helping consumers aggregate health information.

Cloud services

More than 80 percent of senior IT executives working for hospital-based organizations reported current use of cloud services in a mid-2014 survey conducted by HIMSS Analytics. Respondents most commonly defined cloud services in terms of application hosting, disaster recovery/backup and primary data storage. Only 6 percent of the surveyed executives said their organization had no plans to use cloud services in the future.

From its established base, cloud services technology will grow 16.5 percent across industries during 2016, according to IT advisory firm Gartner. Cloud system infrastructure services “continues to be the strongest growing segment as enterprises move away from data center build-outs and move their infrastructure needs to the public cloud,” noted Sid Nag, research director at Gartner.

Tying together the trendlines

As healthcare organizations move forward in these essential areas, technology companies like NetDirector stand ready to assist. Note that NetDirector’s HealthData Exchange integration solution enables the movement of clinical and financial data among disparate systems while adhering to HIPAA security and HL7 compliance standards.

Whether designing a big data project from multiple sources, closing gaps in care delivery and communication, or assimilating APIs and EMR systems, HealthData Exchange manages integrations within a network of formerly separate healthcare systems. And it does so through the cloud, with a zero-footprint solution — no need for hardware or software on premises.

For more information, contact NetDirector or request a free demo.

NetDirector Ranked No. 25 on the Managed IT Service Providers List in Tampa Bay

Tampa Bay Business Journal NetDirector has made Tampa Bay Business Journal’s (TBBJ) Managed IT Service Provider list, coming in at No. 25 out of 45. The TBBJ ranked Tampa Bay area managed IT services companies by the number of employees. NetDirector had 19 employees at the time the list was put together and now has 22, and steadily growing.

Tampa Bay Business Journal create the Book of Lists each year, which provides listings of hundreds of the hottest area Tampa Bay Business Journal Listscompanies in their fields, by ranking. The names of key decision makers, along with their titles and complete contact information are included which makes it a great business prospecting tool.

NetDirector provides a secure cloud-based data and document exchange solution for the healthcare and mortgage banking industries to deliver seamless interoperability between parties. NetDirector bridges gaps created by disparate systems & technologies by allowing companies at any location to share data & documents securely over a single internet connection with any other member of the ecosystem. Our approach can be re-used in any industry where trading partners need to collaborate and exchange data in a seamless bi-directional, real-time manner. NetDirector currently processes more than 7 million transactions per month.

ERecording is now Supported by More than Half of the Country’s County Recorders

eRecordingOver the past several years, 68% of the nation’s recording jurisdictions have enabled eRecording to improve their workflows, which allows for a more efficient processes and reduces the time it takes to process mortgage banking documents.

Adoption of eRecording has been better than some perceive and is expected to see even more adoption now that the Consumer Financial Protection Bureau is pushing e-closings in response to the pending new disclosure regulations. ERecording helps ensure documents are recorded efficiently and without delay, which also helps local title companies address ALTA’s best practice guidelines that call for timely recording of documents and tracking document rejections and re-submissions.

So what does this mean for you?

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NetDirector Makes the HW Fast 50’s Inaugural List

HW Fast 50 2014HousingWire just announced their inaugural HW Fast 50 list, a list that ranks the 50 fastest-growing companies focused on the residential mortgage lending, servicing, investments and/or real estate sectors. NetDirector is proud to be ranked No. 36 alongside some of the biggest players in the residential real estate market from across the country such as Ocwen Financial, Zillow, Nationstar Mortgage, Wingspan Portfolio Holdings, Altisource Portfolio Solutions, and many more.

“To be honored on a list among such successful and well-known companies is incredible,” commented Harry Beisswenger, NetDirector’s CEO. “Our hard work and dedication to the mortgage banking industry has paid off over the last 10 years and we are excited to see what the next ten years have in store for us as we expand into Field Services and Mortgage Servicing sectors.”

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NetDirector’s Solution to the Healthcare Industry’s Lack of Interoperability

HealthData ExchangeThere have been many cases made as of late about the lack of interoperability between healthcare providers and their EMR software and HIE’s. The difficulties healthcare providers have trying to manage their patients’ records across these systems is costly to their bottom line and can be detrimental to the security of their patients’ records.

Here are two recent articles about the need for interoperability in the Healthcare Industry:

Integrated care needs comprehensive exchange by Charlotte Hovet, MD, physician executive and clinical informatics specialist at Dell Healthcare Services – “Until EMR software becomes interoperable and patient-focused, a powerful integration engine and an HIE capable of creating a unified patient record can bridge the gap and help healthcare organizations deliver better outcomes at lower cost.” Read more

Data and Document Exchange Solution for the Mortgage Banking – Field Services Industry

NetDirector’s data and document exchange automation for Field Services is the industry solution to the ongoing profitability struggle being played out within every regional preservation company throughout the country. With combined executive operating   experience leading both a national contracting firm followed by CEO of a multi-state regional preservation company, I learned first-hand the immense difficulty in modeling an efficient and compliant back-office processing unit. I learned that in order to maintain timeline compliance and train staff members that were subject matter experts in both the preservation business as well as for their assigned client system(s), the bloat that is created within the operations department is grossly unsustainable. Since joining NetDirector, I have had many conversations with regional preservation executives and EVERY discussion has confirmed this remains the case in today’s market and represents enormous risk to the regional firms, their national contracting clients, and to the mortgage servicing arena itself.

Combine those facts with the reality that compliance standards, along with the associated costs, are only going to continue to increase as the mortgage banks/non-bank’s compliance standards continue to evolve due to the pressures of the increased scrutiny by the CFPB, FHFA, and other industry regulators.

Property Preservation Automation

Property Preservation Automation

Property Inspection

Property Inspection

HUD P260

HUD P260

 

 

 

 

 

 

 

 

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How to Optimize Your NetDirector Integration with Black Knight Financial Services’ Process Management Technology

Before we get into how to optimize processes through NetDirector’ integration with Black Knight’s Process Management application, let’s go over some basics.

Who is Black Knight?

Black Knight Financial SeBlackKnight_logorvices (Black Knight), formerly Lender Processing Services, is a national technology and service provider that offers a full suite of products and services that enables its clients to streamline the various originations, servicing and default processes. Their most widely used solution for streamlining the default process is Process Management™. This Web-based, workflow solution allows servicers to configure the default process not only with their requirements, but state and investor requirements as well. Another common default tool is Data Integration Services or DIS. All system integrations that feed data into Process Management flow through DIS. Read more

NetDirector Certification Now Available

NetDirector Data Integration CertificationNetDirector, in conjunction with Firm Solutions, is now offering a Certification Program for all NetDirector attorney clients, their administrative and IT staff as well as any 3rd party IT partners. The interactive program will have attendees utilizing the cloud-based data and document exchange Web App more efficiently and automating more processes in no time.

NetDirector’s Certification Program is broken down into two sections; first, Business Process Automation Best Practices and second, Technical Best Practices. Technical staff and IT partners should register for both sections. Other, non-technical or administrative staff, could register for just the Business Process Automation Best Practices section, unless they would like to learn more about the technical implementation and management of the cloud-based Web Application.

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Steamlining Service of Process (SOP)

A foreclosure case is referred to an attorney by a mortgage loan servicer to represent them in foreclosure proceedings. A process server is hired by the attorney to physically deliver foreclosure related documents to all defendants on a foreclosure case. Most Judicial states require service of process (SOP) to be carried out by licensed process servers. Some process servers provide other field services such as: tenant inspections, sale attendance, Blog_serving_papersoccupancy verification, etc.

As the mortgage banking industry embraces electronic data exchange – major process servers such as ProVest and Firefly Legal have enabled their proprietary case management systems to transmit data and documents with their trading partners (i.e.: attorneys). There are also SOP software providers such as: Database Services/Process Server Toolbox and LoyalDog Software that are interface enabled.

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5 Tips for Automating Milestone Events

They are referred to as Milestone Events, Step Updates, SBlog_milestone eventstandard Events, Tracking Events, etc. Default Servicing (i.e.: Foreclosure & Bankruptcy) attorneys and trustees deal with hundreds or thousands of milestone events on a daily basis. These events are tracked through the life of a foreclosure and vary by state. Examples of milestone events include: file received by attorney, first legal action, service complete, sale held, etc.

To update these events – attorneys are required to log into to various mortgage servicer (“servicer”) web sites (i.e.: LPS Desktop, VendorScape, etc.) access the correct file number and enter the event and completion date. Major Servicer platforms that support event update integration are: LPS Desktop, VendorScape, LenStar, Clarifire, and BAC BPI. These systems support data interfaces so that the events can be completed with automation.

This list is in no way complete. I invite you to add your favorite tips in the comment section. Read more