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Cloud Services Advancing in Healthcare Technology

Nine hospitals across the country have filed for bankruptcy thus far in 2017. Small facilities, in particular, continue to feel the pinch from a combination of dwindling patient volume, rising capital requirements, escalating costs of care, bad debt accruals and lack of Medicaid funding.

Clearly, something needs to be done to stem the flow of red ink.

Fortunately, we’re seeing a healthy response from health IT vendors, who’ve identified an opportunity among the chaos. Electronic health record (EHR) firms Meditech, athenahealth and eClinicalWorks have rolled out cloud-based versions of their platforms aimed at bringing cost-effective processing and simplified technology contracting to the small-hospital domain.

Even EHR stalwart Epic is joining the movement. On Nov. 1, Tahoe Forest Health System, which serves two rural counties across 3,500 square miles in California and Nevada, went live with a new version of Epic’s EHR. The health system’s CFO, Crystal Betts, anticipates “significant savings without the maintenance of eight EHRs and [retirement of] a host of third-party ancillary systems no longer needed.” Betts added, “The cherry on top is time saved and a boost to quality and safety with a tightly integrated EHR that just works.”

Likewise, athenahealth’s cloud-based EHR has made a significant impact at Coastal Orthopedics (Conway, S.C.), which implemented the technology a little over a year ago to replace separate EHR and practice management systems. “We wanted to be in a position to jump in quickly and effectively as population health management becomes [our] new top-of-mind issue,” noted practice administrator Andrew Wade. With the EHR taking on redundant data-collection tasks, providers and staff have been able to spend more time on patient care.

Above and Beyond

Meanwhile, the healthcare research/ academic community is also leveraging the power of cloud computing. For example, at the Icahn School of Medicine at Mount Sinai in New York, scientists and physicians have access to more than 100 terabytes of data generated by DNA sequences as they study the molecular basis of breast and ovarian cancer. They use Amazon Web Services’ cloud to support a genomics platform that dynamically scales to analyze tens of thousands of genomes in a matter of minutes.

In short, cloud computing has enabled management to shift from worrying about data storage, performance, and security to helping researchers understand the sequenced output data.

There’s more to come, too. “The cloud is poised to play a prominent role when healthcare organizations deploy telemedicine, mobile health applications, and remote monitoring tools — trends that are inevitable as organizations implement value-based care programs,” according to a HIMSS Analytics cloud computing survey.

Pathway to Progress

As healthcare organizations continue to put their faith in the cloud, they’re looking for partners who can facilitate implementation and replace layers of internal systems management and integration. And, not coincidentally, they want to do so with predictable ongoing costs.

NetDirector’s cloud-based HealthData Exchange fits the desired profile by normalizing data and documents to achieve EHR interoperability with an expanding array of trading partners, including physician groups, labs, registries and imaging centers. Subscription pricing meshes with organizations’ emerging reliance on scalable services made possible by cloud technology.

For more information, please contact us or request a free demo.

Healthcare, Ransomware, and Security Breaches

Ransomware, a treacherous malware exploit that encrypts victims’ data or prevents access to their devices, netted cybercriminals an estimated $1 billion in 2016.

Data-related extortion attacks on businesses rose three-fold during the first nine months of last year, equating to one every 40 seconds. Two-thirds of those hit by ransomware lost all or part of their corporate data and one-quarter spent weeks trying to restore access, according to Kaspersky Labs, a data security firm.

Perhaps even more alarming is a predicted shift from chaotic and sporadic ransomware incidents to steadier assaults in higher volumes. “There is no such thing as a low-risk sector anymore,” Kaspersky’s research warned.

Healthcare, with 16 percent of organizations having been hit by ransomware, ranks in the top 10 among targeted industries.

High stakes for healthcare

Hospitals and health systems, as HIPAA covered entities, must adopt safeguards to ensure the confidentiality, integrity and availability of electronic protected health information (ePHI). The Department of Health and Human Services’ Office for Civil Rights (OCR), which enforces HIPAA, issued guidance in 2016 presuming a breach in the event of a ransomware attack involving ePHI. In other words, it’s up to the provider organization to prove that a breach did not occur by demonstrating low probability that ePHI was not compromised.

Nonetheless, many organizations remain non-compliant or take a stance of “calculated non-compliance.” That means they deem any potential fine to be cheaper than the reporting costs or technical resources needed to investigate incidents to OCR’s satisfaction, according to James Scott, senior fellow at the Institute for Critical Infrastructure Technology.

All the same, providers should be concerned whether ePHI is properly encrypted and adequately protected against compromise by ransomware. And from a system-wide perspective, additional safeguards should include proper use of passwords, removal of outdated software and unauthorized apps, adherence to regular backup procedures, and educating users not to open attachments or click links from unknown senders. Additionally, operating systems, browsers and antivirus programs should be updated to the latest version on all devices.

Also worth noting: Security shortfalls may be present in system integrations written in-house or by contracted developers.

In any event, “negligence gives cyber criminals the incentive to continue to launch ransomware attacks,” notes security website CSO.

And — as if on cue — a newly discovered form of ransomware may be released this month, reports TechRepublic. The malware, known as RedBoot, not only encrypts files but also permanently repartitions hard drives, rendering data unrecoverable. The alert advises businesses to back up workstations to some form of network or cloud storage, refresh all antivirus software definitions, and train users to avoid phishing scams.

A big ask

Hospitals have their hands full providing the best care possible for patients, around the clock, every day of the week. In that light, they shouldn’t be expected to shoulder the entire load of locking down data against an ever-expanding array of intruders.

Networking companies such as NetDirector have the expertise and capabilities needed to properly secure and integrate healthcare data. All of our certifications and processes (e.g., HIPAA and SOC2) are maintained above industry standards in a fully redundant, cloud-based platform. Healthcare clients put their trust in NetDirector to securely handle more than 10 million data and document transactions per month.

Although ransomware and related intrusions are real concerns, NetDirector stands ready to consult and assist in hardening defenses across the healthcare ecosystem.

For more information, please contact us or request a free demo.

Why EHRs Don’t Have to be a Hindrance

Doctors persistently claim that electronic health record (EHR) systems take up too much of their time.

Bearing out that assertion, a just-published study in Annals of Family Medicine found that a cohort of 142 primary care physicians spent more than half their workday interacting with their EHR during and after clinic hours. Worse, the physicians, who were retrospectively followed through EHR event logs over the course of three years, allocated two-thirds of their computer-facing time to clerical and inbox work.

A separate commentary earlier this year issued a stark challenge to the healthcare IT industry: “[Talk] to ten practitioners at random who are involved in day-to-day emergency medicine or primary care medicine, the guys and gals on the busy front line, and find two of them who are enamored with their [EHR] tools.” The author, small-town physician Kenneth Bartholomew, MD, describes systems designed around billing and collections functions. Such EHRs, he argues, lack the ability to actually improve the workflow of diagnosis and patient management.

Closing the gap on EHR drawbacks

The clearly frustrated Dr. Bartholomew concludes that current EHRs put the wrong tools in the hands of everyday caregivers. While EHRs help assemble patient history, along with physical and laboratory evidence, the technology requires doctors to “push the chain” of information from behind — rather than “pulling it from the front.”

Nonetheless, it’s also important to recognize EHRs’ positive impacts within a digital, connected healthcare environment. Evidence of benefits include:

  • cost savings derived from prevention of adverse drug events;
  • enabling access by emergency personnel to patients’ pre-existing health information (such as medication lists, allergies, and medical histories);
  • use of medical histories to remind physicians of the best methods of care for specific patients; and
  • improvement of reporting, investigation, response, and communication between public health officials and clinicians.

What’s more, EHRs have been shown to mitigate risk for healthcare providers and health systems by enabling evidence-based decisions at the point of care, aiding in research directed toward improvements in care, and preventing liability actions by documenting complete records of care and informed consent.

Also, significant, EHRs can help drive up patient satisfaction. More than 90 percent of patients report being happy that their doctor used EHR-powered e-prescribing capabilities — and that they rarely encounter prescriptions not being ready at their connected pharmacy.

EHRs and interoperability

Looking ahead, the federal Office of the National Coordinator for Health IT (ONC) has prioritized enhancing EHR usability, as well as facilitating seamless exchange of information among different EHR systems. In fact, the 21st Century Cures Act, enacted at the end of 2016, specifies the development of a national framework and common agreement to promote comprehensive network-to-network health data sharing. ONC will be organizing work in these areas and expects to have preliminary plans in place by next year.

NetDirector actively supports strong, automated integration of EHR capabilities throughout the healthcare ecosystem. Hospitals and physicians can deploy NetDirector’s HealthData Exchange to normalize data to standard HL7 and other formats to achieve EHR interoperability while removing the bottlenecks of traditional interfacing — all without adding hours to the physician’s already hectic schedule.

For more information, please contact us or request a free demo.

NetDirector Enters Comprehensive Agreement to Partner with My Constant Care, LLC for Integration Services

TAMPA, Fla.Sept. 28, 2017 /PRNewswire/ — NetDirector, a cloud-based data exchange and integration platform, has expanded their Integration-Platform-as-a-Service (iPaaS) offerings once again. A strong partnership has been forged with My Constant Care, LLC to provide them with a cloud based integration suite for the already cloud-centric company.

My Constant Care (MCC) provides a unified cloud-based platform for integration and delivery of preventive services such as Annual Wellness Visits, Chronic Care Management, Advanced Care Planning, and Preventative Screenings. Their turnkey delivery model provides patients with the full spectrum of preventive services to enhance overall care delivery without disrupting day-to-day operations of the practice. My Constant Care focuses on maximizing value to both providers and patients. They do this with expert coordination of preventive care options available today while strategically shaping these services to meet performance requirements expected of their future providers in the future. They offer a no-financial-risk solution to the physicians, providing the staff, software, and technology to perform their services.

Utilizing the cloud for integration was a clear next step to elevate the services offered by MCC. NetDirector’s One-to-Many style integration allows MCC to connect to NetDirector once and exchange data seamlessly with EHR systems, billing platforms, and more as the hub expands. Now, MCC’s services can integrate with existing provider platforms as well as future additions to a provider’s suite of technology solutions without relying on internal resources to bridge the gap between solutions.

My Constant Care helps primary care physicians provide a level of service to their Medicare population previously not achievable by small practices,” says Kellie Privette, the Director of Sales and Business Development at MCC. Privette added that “NetDirector’s integration expertise and technology allows MCC to seamless transfer patient data into their customer’s EHR and billing systems, without double entry of a substantial amount of information.”

This integration also increases a provider’s compliance, allowing even small practices to provide the quality and timeliness of service of a larger provider while maintaining and exceeding compliance standards for the healthcare technology industry. By eliminating data entry steps and automating the exchange of patient information securely, the integration allows for providers utilizing My Constant Care to focus more on the patients, and less on the technology behind the scenes.

“We’re very enthusiastic about our partnership with My Constant Care,” said Harry Beisswenger, CEO of NetDirector. “Their services fill a gap in the healthcare industry, and we’re looking forward to helping them achieve their goals of seamless preventive care for everyone.”

Company Bio:

NetDirector provides a secure cloud-based data and document exchange solution for the healthcare and mortgage banking industries to deliver seamless data integration between parties. NetDirector bridges gaps created by disparate systems & technologies by allowing companies at any location to share data & documents securely over a single internet connection with any other member of the ecosystem. Our approach allows trading partners to collaborate and exchange data in a seamless, bi-directional, real-time manner. With security and longevity as a focus, NetDirector is a certified HIPAA Compliant and SOC II Type 2 certified company, a 6-year member of the prominent Inc. 5000, and currently processes more than 8 million transactions per month.

Disaster Recovery Planning Essential in a Connected Healthcare Environment

Disaster Recovery Planning Essential in a Connected Healthcare Environment

While we are successfully recovering from Hurricane Irma here in Tampa (with no major damage and no service outage, thankfully), the numbers have started to roll in from Harvey a few weeks ago. Despite Hurricane and Tropical Storm Harvey’s devastating impact in terms of lives lost/displaced and estimated $23 billion property damage in Texas’ Harris and Galveston counties, things could have been much worse if not for the region’s heads-up health IT disaster planning.

Four days after the storm’s landfall, all the electronic health record systems at all the hospitals in Houston appeared to be in “regular working order,” according to Nick Bonvino, CEO of Greater Houston Healthconnect (GHHC), the region’s health information exchange (HIE). GHHC had previously partnered with Health Access San Antonio, the HIE serving a large expanse of central Texas, to establish a statewide hub for Texas HIEs with remote siting and data storage in Salt Lake City.

“If a hospital backs up all of its information to a data center down the block, which is also flooded, that’s not a sufficient solution,” Andrew Gettinger, MD, chief medical information officer at the Office of the National Coordinator for Health IT, recently told Health Data Management. “You have to think about the geography that’s likely to be at risk and make sure that your backup solution takes care of that so you can recover.”

Indeed, when Hurricane Sandy hit New York and New Jersey in 2012, healthcare data centers situated in low-lying areas — many in hospital basements — suffered catastrophic flood damage, Gettinger emphasized. Those losses underscored the need for backup systems located out of harm’s way.

Disaster recovery planning

Aside from natural disasters, health care organizations also need to prepare for cyber-threats, such as denial-of-service and ransomware attacks, which can render IT systems inoperable or data inaccessible.

According to Jeremy Molnar, vice president of services for information security firm Cynergistek, proper disaster recovery (DR) planning starts with the assignment of a project manager responsible for implementing a cohesive strategy. Other organizational experts develop needed processes and documentation to support the project manager.

Additional key aspects include:

  • identification of critical data, applications, systems, and personnel;
  • requirements for data backup and emergency-mode operations planning;
  • ongoing testing of and revisions to each component of the DR plan; and
  • assurance of contingency planning in compliance with HIPAA rules, which mandate security risk assessments. Such assessments evaluate the likelihood and impact of exposing protected health information and document the security measures adopted to address identified risks.

State of the industry

Peak 10, an IT infrastructure solutions company, found in its “IT Trends in Healthcare” study that most healthcare organizations execute DR testing less than once annually. Only 25 percent test quarterly.

What’s more eye-opening, the Disaster Recovery Preparedness Council estimates that more than 65 percent of organizations who test their DR plan actually fail their own test. Since so many organizations don’t pass their own tests, Peak 10 points out that those who neglect — or elect not to — test “simply won’t recover IT operations sufficiently if disaster [occurs], which in a hospital setting, is a risk not worth taking.”

NetDirector helps mitigate DR concerns by partnering with best-in-class technology companies to provide an “industrial-strength” data exchange platform hosted at a Peak 10 data center. Peak 10 is current with all applicable data security certifications and regulations, including HIPAA.

Additionally, NetDirector connects to multiple data centers in different geographic locations that are continuously updated and available to seamlessly go live as needed. This fault-tolerant set-up provides clients with built-in DR and hot-site swapping capabilities, ensuring minimal to zero disruption. NetDirector’s HealthData Exchange also reduces the need for scheduled maintenance and its accompanying temporary downtime.

For more information, please contact us or request a free demo.

Blockchain Technology: An Emerging Force in Healthcare Integration

Back in March, at the conclusion of the HIMSS17 annual conference, we pointed to blockchain as one of the most noteworthy recent developments in the healthcare IT space. We emphasized that blockchain technology, which uses a distributed database and cryptography to securely manage records and create a permanent record of online transactions, deserves recognition for its potential to increase IT and organizational efficiencies — highly valued attributes in light of Healthcare’s perpetually constrained resources.

An IBM Institute for Business Value study explains that data captured on blockchains can be shared in real time across a scalable group of individuals and institutions. “Every event or transaction is time-stamped and becomes part of a long chain, or permanent record, that can’t be tampered with after the fact,” according to the study report, which finds 16 percent of healthcare organizations ready to commercialize blockchain at scale in 2017.

Where will things go from here?

Room to grow

In practical terms, blockchain could be used in areas such as population health to aggregate patient and financial data that formerly would have been available only from separate sources such as health information exchanges and claims databases.

Further, blockchain’s ability to enable secure and irrevocable data exchange systems would provide “seamless access to historic and real-time data, while eliminating the burden and cost of data reconciliation,” explains Reenita Das, senior vice president of transformational healthcare at research firm Frost & Sullivan.

Micah Winkelspecht, founder and CEO of blockchain start-up Gem, characterizes blockchain as a tool for interoperability — in essence, an open-source protocol layer incorporating rules to which software can be written. “It’s basically like a language that all [participating] companies agree to speak in order to be able to interoperate with each other,” he adds. Unlike the current EHR-centric healthcare system, blockchain would be the “underlying fabric” for the entire continuum of care, “a decentralized, distributed, global data repository that’s basically shared and controlled by everyone,” he envisions.

Cross-industry philosophy

Related, in the mortgage industry, a similar foundational approach has experts believing in blockchain as an enabling technology empowering lenders to overcome current challenges in electronic processes.

Blockchain would be applied as a thin layer atop an existing document management system to effectively “freeze” a copy of the signed documentation, thereby proving it has never been altered and that the original document resides in its original location. Focus would shift from e-signature tools to blockchain as the core technology structure for compliance and document management — without requiring a completely reworked electronic process.

NetDirector recognizes ongoing and changing security needs in industries such as healthcare and mortgage banking. Companies on the front lines shouldn’t have to rewrite existing integrations or pay multiple vendors in their respective networks to operationalize individual system connections.

Within the healthcare ecosystem, NetDirector’s HealthData Exchange builds on a standard data model to map to HL7 or other data formats and achieve EHR interoperability while removing the bottlenecks of traditional interfacing. Such integrative technology holds the promise of making future security updates and landscape changes far more manageable.

For more information, please contact us or request a free demo.

Security in Data Migration, and When Not to Migrate

There’s no turning back on the cloud computing revolution. By 2020, more than 90 percent of data center traffic will be cloud traffic, according to Cisco’s Global Cloud Index forecast.

Separate analysis from 451 Research finds enterprise spending on hosting and cloud services up by 26 percent in 2017 over 2016, outpacing a 12 percent increase in total IT budgets during the same span. “Hosting and cloud services are becoming a focus of IT investment, via both new projects and the migration of existing workloads,” observes Liam Eagle, research manager at the firm.

In healthcare, 76 percent of new or existing workloads are moving to the cloud, in areas such as data archiving, backups/disaster recovery, back-office applications and server virtualization.

Some might even say the transition to cloud is happening too quickly. In fact, the simplicity of initiating cloud projects has raised eyebrows among industry observers — especially since protected health information (PHI) is at stake. “The ease of spinning up a cloud application can create, in and of itself, a risk,” says Shane Whitlatch, enterprise vice president at data security firm FairWarning. “Because cloud projects are easy to start, it’s also easy to just leave them there and not monitor them.”

Does he have a point?

Setting the record straight

Without a doubt, companies across all industries have made some missteps in migrating data to the cloud. In certain cases, organizations have viewed data migration as a one-time event rather a process that will likely be repeated over the years. Therefore, it’s important to analyze whether an IT infrastructure can hold up to the demands of a full-scale migration, reports HealthITInfrastructure.

Closer to home in healthcare, organizations often fail to assess data-quality issues before embarking on a migration. This might come into play, for example, when moving data from a legacy electronic health record (EHR) system to a new EHR application.

And while it’s certainly possible for a healthcare provider to fall victim to the scenario Whitlatch envisions (e.g., gathering PHI for research purposes and later abandoning that data outside established controls on a cloud-based platform), most organizations would avoid that type of vulnerability through due diligence. They recognize that cybersecurity is a shared responsibility between cloud provider and customer. HIPAA’s Security Rule, for instance, applies in equal force to data protection whether the data resides in on-premise systems or in the cloud.

Additionally, above all other factors, healthcare organizations are concerned about adherence to regulatory requirements such as HIPAA when selecting a cloud services provider, according to a 2016 study conducted by HIMSS Analytics.

NetDirector’s HealthData Exchange, a cloud-based platform for exchanging data between healthcare entities, has been certified as HIPAA-compliant under audit by a third-party security and compliance solutions provider. This certification “strengthens the trust that our clients place in us to safely integrate their platforms and transform their data,” explains NetDirector CEO Harry Beisswenger.

For more information on the HealthData Exchange platform, please contact us or request a free demo.

What Can We Learn from eClinicalWorks’ Big Mistake?

Electronic health record (EHR) vendor eClinicalWorks (eCW) and several of its executives are on the hook for $155 million to resolve a False Claims Act lawsuit alleging that the company misrepresented the capabilities of its software. The U.S. Department of Justice announced the settlement on May 31.

Resolution of the case also required eCW to enter into a Corporate Integrity Agreement (CIA) with the Office of the Inspector General at the U.S. Department of Health and Human Services (HHS-OIG), which oversees “meaningful use” incentive payments to healthcare providers relating to their adoption and implementation of certified EHR technology.

According to the government, eCW concealed that its software was “hardcoded” to meet certification requirements for standardized drug codes instead of actually retrieving the proper drug codes from a complete database. Other cited faults in eCW’s software included:

  • not having an audit log for accurate recording of user actions;
  • not reliably recording diagnostic imaging orders;
  • not reliably performing drug interaction checks; and
  • failing to satisfy data portability requirements for transferring patient data from eCW’s system to other vendors’ software.

All told, because of the deficiencies, “eCW caused the submission of false claims for federal incentive payments based on the use of eCW’s software,” HHS-OIG charged. $125 million of the company’s fines will go to repay Medicare and Medicaid for incentive disbursements under their respective meaningful use programs. (eCW customers who successfully attested to meaningful use in good faith will not be linked in on the government repayments.)

Aside from the financial penalties, eCW’s CIA, which extends for five years, requires the company to retain an independent oversight organization to assess its software quality control systems, with semi-annual written reports to be filed with HHS-OIG. The CIA also mandates that eCW allow its customers to obtain free software updates; customers also have the option of transferring their data to another EHR vendor without penalties or service charges.

Industry fallout

eCW agreed to the settlement without acknowledging any wrongdoing. The company said it did so to avoid lengthy and costly litigation. eCW’s EHR system remains certified under the meaningful use program. Nonetheless, the underlying facts of the case appear to have cast a broad shadow across the health IT landscape.

A report compiled by market research firm Reaction Data after announcement of the settlement found 71 percent of respondents saying they would be extremely unlikely to consider eCW in the future. What’s more, 27 percent indicated that the case had lowered confidence in their current EHR vendor, and 35 percent reported being “significantly more suspicious” of other EHR vendors.

Healthcare attorney Bob Ramsey told Healthcare Informatics that the eCW allegations may be an extreme case, but added, “Interoperability and data portability is viewed as necessary in the health world, but it’s easier said than done.”

Peter DeVault, vice president of interoperability at EHR vendor Epic, recently noted that healthcare providers would be well served to rely less on EHR certifications moving forward and to concentrate more heavily on demonstrated benefits.

NetDirector’s vendor-neutral approach to data exchange elevates providers’ ability to achieve EHR interoperability while working toward meaningful use incentives. In an environment currently clouded by skepticism, the HealthData Exchange platform automates integrations in a manner that exceeds industry standards.

NetDirector CEO Harry Beisswenger puts the technology in perspective: “It’s important for us to aid healthcare providers and vendors in reaching meaningful use benchmarks because we know that ultimately impacts the level of patient care.”

For more information, please contact us or request a free demo.

How Technology Can Aid the Opioid Crisis in America

More than 52,000 Americans died of drug overdoses in 2015 (up from about 47,000 the prior year). Among those fatalities, 63 percent were linked to opioids. The Centers for Disease Control and Prevention (CDC) reports sharp increases in deaths across many states involving heroin and synthetic opioids (largely, illicitly manufactured fentanyl) in what the agency describes as an ongoing epidemic requiring “intense attention and action.”

At the same time, prescription opioids are being misused in nonmedical ways that carry their own dangers and raise significant risk for subsequent heroin use.

CDC calls for a multifaceted response including prevention programs as well as enhanced access to treatment and harm-reduction services, while law enforcement focuses on reducing illegal opioid supply lines.

Technology plays an integral role, too — for example, streamlining access to and use of prescription drug-monitoring programs and analyzing public health data to deepen knowledge of overdose demographics.

What the numbers say

Researchers at health IT firm athenahealth studied records of more than 2 million patient visits and 500,000 opioid prescriptions written each quarter from 2014 through 2016. The analysis revealed that primary care providers write 50 percent of opioid prescriptions — far and away the most by physician type.  However, the share of primary care patients with an opioid prescription decreased from 10.6 percent at the beginning of 2014 to 9.1 percent at the end of 2016. The study also found the dosage strength of opioid prescriptions to be dropping, while the duration of prescriptions remained steady at about 23 days. According to the sample, patients over the age of 46 receive the largest share of opioid prescriptions.

A separate study conducted by the CDC, the Food and Drug Administration and the National Highway Traffic Safety Administration assessed trends and factors contributing to multiple naloxone administrations (NMAs), which are used by first responders to treat overdose patients. (Naloxone helps restore patient breathing and prevents respiratory arrest.) Tracing the MNA data enables researchers to identify when and where high-potency opioids have been introduced into a community. The findings: Significantly higher-than-expected MNAs were reported in the West, Northeast, and Midwest Census regions. “Local-level public health officials have used EMS data to create hot-spot maps of opioid overdoses and those maps are shared with program officials managing opioid overdose prevention programs,” the report states.

Automating treatment

Another key part of battling the scourge of opioid abuse is aligning recovering patients with proper medical treatment. NetDirector recently applied its integration services expertise in partnership with Addiction Care 101 (A101), which offers a platform for opioid users to anonymously go through treatment and recovery without notification of family members or employers.

NetDirector’s integration platform gives A101 the ability to accurately monitor patients’ compliance and ensure that they are not seeking drugs outside their treatment program. A101 drug counselors receive immediate alerts on out-of-compliance patients as indicated by lab testing partners within its network.

The behind-the-scenes technology integrates multiple network labs with practitioners and counselors. It supplies timely, actionable information while freeing caregivers from system-level concerns so they can concentrate on delivering needed care.

Learn more about NetDirector’s cloud-based data and document exchange solution here or request a free demo.

NetDirector Streamlines Patient Experience in Healthcare with New Health Logix Integration Suite

Tampa, FL – June 27, 2017 – NetDirector, a cloud-based data exchange and integration platform, continues to expand the presence of their cloud-based integration-platform-as-a-service (iPaaS) in the healthcare industry. In their most recent integration, NetDirector has partnered with Health Logix to deliver a technologically advanced patient experience and to streamline the process of data acquisition for providers.

Health Logix is a Software-as-a-Service (SAAS) offering delivering its customers the ability to engage patients both before and after exams or appointments by confirming scheduling, for surveys, create a seamless check-in process, and more. The cloud-based integration with NetDirector helps those clients move pertinent information directly into their Information System (RIS, EHR, HIS, etc.) and patient billing databases, to keep patient records current and to leverage collected data most efficiently.  Health Logix additionally allows for the utilization of its full functionality including automating check-in procedures at a digital kiosk, and more.

By utilizing Health Logix and integrating with NetDirector the entire continuum of healthcare data becomes more accessible to both patient and provider. Patients feel more cared for and satisfied by having reminders and surveys, while providers have the information they need faster and more cost-effectively. The information collected through Health Logix is passed through the NetDirector HealthData Exchange and is delivered directly to billing databases and information systems through a one-to-many style integration.

Health Logix chief technology officer Reynold Yordy stated that “NetDirector’s ability to simultaneously, accurately, and cost-effectively move critical patient information, to multiple partner platforms, allows us to deliver a service that both saves cost and generates real revenue to our customers.”  He further stated, “after searching for many months, we are excited to have finally found an integration partner that actually deliver on true interoperability, one of the biggest gaps in healthcare”

Interoperability has been a major hurdle in healthcare – as providers and vendors work towards Meaningful Use Stage 3, interoperability becomes critical for all systems. Communication between existing and future systems is a must have, and the NetDirector integration with Health Logix is a strong example of this kind of interconnected healthcare environment.

“It’s important for us to aid healthcare providers and vendors in reaching their Meaningful Use benchmarks because we know that ultimately impacts the level of patient care,” said Harry Beisswenger, CEO of NetDirector. “Health Logix is an exceptional system, and we’re excited to make it even easier for healthcare providers to maximize the potential it has.”

Company Bio:

NetDirector provides a secure cloud-based data and document exchange solution for the healthcare and mortgage banking industries to deliver seamless data integration between parties. NetDirector bridges gaps created by disparate systems & technologies by allowing companies at any location to share data & documents securely over a single internet connection with any other member of the ecosystem. Our approach allows trading partners to collaborate and exchange data in a seamless, bi-directional, real-time manner. With security and longevity as a focus, NetDirector is a Certified HIPAA Compliant company, a 6-year member of the prominent Inc. 5000, and currently, processes more than 9 million transactions per month.